Returns and Refunds

We accept returns only within 30 days of purchase. This policy applies to all returns with no exceptions.

Returned items must meet the following conditions:

• The product must be in like-new condition with minimal wear and tear.
• The product must be in its original packaging, including all parts, accessories, and paperwork.

The following items are non-returnable and non-refundable:

• International orders
• Damaged or excessively used wheelchairs beyond minimal wear and tear
• Spare parts and accessories
• Service fees (maintenance or repairs)
• Shipping fees

Restocking Fee: A restocking fee of 10% to 50% may apply, depending on the product’s condition upon return. The fee will be determined based on our inspection. If the item is returned in poor condition, the maximum restocking fee will apply.

Once the product is received and inspected, a refund will be processed accordingly.